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We recommend one piece units. It has been our experience that one piece units work better to replace your cable company’s converter than a 2-piece unit. Although 2-piece units tend to be less expensive, they tend to work less efficiently as well. As the saying goes, "You get what you pay for! " Additionally, our 1-piece units cost less than other companies’ 2-piece units. 5. What is a cable converter / descrambler? An electronic tuning device that transposes all available channels from the cable company into either channel 3 or channel 4. A cable converter is simply a "channel changer" that cannot by itself descramble encoded premium channels. It allows you to receive all basic channels if your TV is not the cable ready type.

Through the use of special equipment, the cable company can "address" the customers cable converter to descramble the program for which the fee was paid. 10. Can your cable converter work anywhere? NO. cable converters are specific to each cable system. Different cable companies use different cable systems, characterized by manufacturer’s brand name and model number. You must use a compatible converter that works in your area, but it may not work in a different area. 11. What do you do if your cable converter doesn''t work? Call your cable converter box source . Let them know that there are problems. Most companies want to correct any problems you are having . If you are working with a customer oriented company , they will work diligently or remedy your problem . Don’t just let it go.

They will want a satisfied customer who will refer them additional business . The company may not have a quick answer for about 5% of the problems out there. Be patient and work with your cable box company until you find the right Converter box for your area. Sometimes technology changes for your area and the source may need to do some additional research to get the desired image. Do this before the warranty / guarantee has run out. Even then there may be a solution. 12. How can you improve the quality of your cable converter reception? Amplification may be needed to correct the problem . Whenever a cable signal is split between two or more TV’s or routed to some other video components such as VCR’s , the signal weakens and produces a poor quality picture.